June is one of the worst months for Twitter since last October from a website stability and service outage perspective. This is what the twitter blog said about it.
What’s the problem?
Last Friday, twitter detailed on their Engineering blog that this is going to be a rocky few weeks. They are working through tweaks to their system in order to provide greater stability at a time when they are facing record traffic. Twitter have long-term solutions that they are working towards, but in the meantime, they are making real-time adjustments so that they can grow their capacity and avoid outages during the World Cup.
As Twitter go through this process, they have uncovered unexpected deeper issues and have even caused inadvertent downtime as a result of our attempts to make changes. Ultimately, the changes that Twitter is making now will make Twitter much more reliable in the future. However, they certainly are not happy about the disruptions that they faced and even caused this week and understand how they negatively impact on Twitter users.
Should Twitter have been ready?
Record traffic and unprecedented spikes in activity are never simple to manage. However, Twitter was well aware of the likely impact of the World Cup. What Twitter didn’t anticipate was some of the complexities that have been inherent in fixing and optimizing their systems before and during the event.
Over the next two weeks, Twitter may perform relatively short planned maintenance on their site. During this time, the service will likely be taken down. Twitter will not perform this work during World Cup games, and they will provide advance notification.
How can I best keep informed of any future Twitter site issues?
For real-time updates on site outages or major issues, you can go to our Status blog. For most other problems that you may be having with Twitter, follow @Support.
Background on Twitter uptime from Pingdom
A month by month look: http://bit.ly/c3BPRS